Privacy Policy
This document outlines the rights to privacy for both the practice and the client as stipulated by data protection laws in the UK. Timperly Village Eyecare is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
Information We Collect
We may collect the following personal information about you:
- Contact information: Your name, address, phone number, and email address.
- Health information: Your eye examination results, prescription information, and any other health-related information you provide.
- Financial information: Your payment details if you make a purchase.
- Website usage information: Your IP address, browser type, and browsing history.
How We Use Your Information
We may use your personal information for the following purposes:
- Providing our services: To conduct eye examinations, prescribe glasses or contact lenses, and provide other optometry services.
- Managing your account: To create and manage your account with us.
- Communicating with you: Send you appointment reminders, updates, and other important information.
- Improving our services: To analyse your usage of our website and services and make improvements.
- Complying with legal requirements: To comply with applicable laws and regulations.
Sharing Your Information
We may share your personal information with:
- Third-party service providers: We may use third-party service providers to help us with certain aspects of our business, such as website hosting, payment processing, and data analysis. These service providers can only access your personal information to perform their tasks.
- Legal authorities: We may be required to share your personal information with law enforcement agencies or other authorities if required.
Your Rights
You have the following rights with respect to your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Erasure: You have the right to request the erasure of your personal information under certain circumstances.
- Restriction: You have the right to request that we restrict the processing of your personal information to another organisation for specific purposes.
This safeguards you from unauthorised access, disclosure, alteration, and destruction. However, transmission over the Internet or electronic storage is only partially secure. Please be aware that there is always a risk of hacking or identity theft, although we try to mitigate such events.
Changes to This Policy
This policy may be updated from time to time. Any changes will be communicated by posting a new version on our website.
Contact Us
If you have any questions about this policy or our practices, please contact us at:
Timperly Village Eyecare, 371 Stockport Road Timperley, Altrincham WA15 7UR, United Kingdom +44 161 526 7112 hello@timperleyvillageeyecare.co.uk
This privacy policy was last updated on 19/9/2024.
Disclaimer
This privacy policy is intended to provide general information about our practices. It does not in any way constitute legal advice. We recommend consulting a legal professional if you have questions about your rights or our practices.